Duncan Private Hire

Our Story

Duncan Private Hire have been providing affordable Private Hire Wheelchair Accessible Transport since 2002.  We offer a wide range of safe and comfortable transport for hire that will meet practically all your needs.  Our vehicles have been adapted especially for wheelchair users, those with additional needs and or disabilities.

If you are planning a special trip or one-off journey then look no further than Duncan Private Hire. You will be sure to get the right vehicle, with the right driver who will deliver your journey with comfort, safety and dignity every time.

Policy & Procedures

• Duncan Private Hire Master Policy Document
• Duncan Private Hire Business Continuity Plan
• Duncan Private Hire Slavery and Human Trafficking Statement

COVID 19

• Covid-19 Risk Assessment
• Wiltshire Council Covid 19, Health Advice and Information

Appendices

1. Pre Journey Checks
2. Towing a Trailer
3. Penalties for Using Mobile Phones
4. Actions on Vehicle Accident
5. Actions on Puncture/Breakdown/Vehicle Fire
6. Transport Environmental Policy
7. Feedback and Complaints Policy
8. Sickness/Absence Policy
9. Information Governance and Data Protection
10. Equal Opportunities Policy
11. Equal Opportunities Monitoring Form
12. Code of Conduct
13. Health and Safety Policy
14. Whistleblowing Policy
15. Safeguarding Policy
16. Infection Control Policy
17. Information and IT Security Policy
18. Recruitment Policy
19. Internal Communication Policy
20. Menopause Policy
21. Disciplinary Policy

Workplace Risk Assessments

• Duncan Self Drive Workplace Risk Assessments

Control Of Substances Hazardous to Health

• COSHH Policy Document.

Forms

• Self Certification Sickness Form
• Driver Assessment Form
• Vehicle Familiarisation Checklist
• Infection Control Check Sheet

General Data Protection Regulations

• Duncan Private Hire Information Storage Processing and Sharing Policy.
• Duncan Self Drive Data Statement.
• Duncan Self Drive Code of Practice.

General Data Protection Regulations (Forms)

• Subject Access Request.
• Subject Access Request (CCTV).
• Data Protection Breach.

3rd Party Documents

• Wiltshire Council Small Vehicles Driver Handbook
• Private Hire Licence Documentation